SpeakReady: Support

We're here to help you get the most out of SpeakReady. If you have questions, run into issues, or want to share feedback, please don't hesitate to reach out.

Contact Us

The fastest way to get help is to email us at [email protected]. We aim to respond within 24 hours.

Frequently Asked Questions

How does SpeakReady work?

SpeakReady helps you practice IELTS Speaking Part 2 (the Long Turn). You receive a cue card topic, get 1 minute to prepare, then record your response for up to 2 minutes. Our AI analyzes your response and provides detailed feedback with estimated band scores.

How accurate are the band scores?

Our AI evaluates your response against official IELTS band descriptors for fluency, vocabulary, grammar, and pronunciation. While the scores are estimates and not official IELTS scores, they provide a helpful benchmark to track your progress and identify areas for improvement.

Can I try the app for free?

Yes! You get one free practice session to experience the full flow including AI feedback. After that, you can subscribe to unlock unlimited practice sessions.

How do I manage or cancel my subscription?

Your subscription is managed through Apple. To cancel or change your plan, go to Settings > Apple ID > Subscriptions on your iPhone, then select SpeakReady. Changes take effect at the end of your current billing period.

How do I request a refund?

Since payments are processed through Apple, refund requests need to go through Apple directly. Visit reportaproblem.apple.com to request a refund for any purchase.

How do I delete my account?

You can delete your account from the Settings tab within the app. This will permanently remove your account and all associated data. If you have trouble, email us at [email protected] and we'll take care of it.

Is my data safe?

Yes. Your audio recordings are processed in real-time and are not permanently stored on our servers. We use encrypted connections for all data transmission. For full details, see our Privacy Policy.